Capitec fails to deliver services again

Once again, here we go ... you drop my call when I ask to speak to a supervisor/manager. Typical.

You send a text message requesting me to do a Debit order check. Its not visible on the app. They say I must call the bank. I call the bank, they say they wont help me. The bank is closed due to load shedding. In this day and age a bank cant use a UPS to keep a computer running ? Useless servcie again.