CAPITEC FAILES ON BANK POLICY

I had app**** for a personal loan. The agent tasked with contacting me to confirm personal details from me advised that due to my primary account not reflecting my salary, they cannot process my loan. Now as a matter of fact, my salary does go into my Capitec account (secondary) and (third) for personal reasons and a financial structure that suit me as a individual. However Capitec does not see this as proof of receipt of salary. This goes beyond me and frankly is indicative that Capitec is on the same road as the major banks, failing there clients with impractical policies that makes no sense, as the proof is there. Time has come to tone back on Capitec as a good bank.