PP
Puleng P
1 reviews | Active since Jan 2022
26 Jan 2022, 20:19
Capitec failer to repay me back my money
My name is Puleng i have been waiting for an email and a call from capitec ***** department regarding a refund. Last weekend Saturday i got a withdrawal of about R700 from my account without my consent as an on-line shopping of which I did not do. The very same thing happened twice in December with my father then a week later after ot happened tomy colleague, what kind of a bank is capitec its system is easily hacked?
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Replies (2)
Capitec Bank's replyOfficial
26 Jan 2022, 21:55Good day Puleng
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply26 Jan 2022, 21:55
Official
Good day Puleng
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's replyOfficial
03 Mar 2022, 08:22Hi Puleng
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2022, 08:22
Official
Hi Puleng
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank