1 reviews | Active since Aug 2017
Capitec failed to help me
<p>I had a trip to Botswana and swiped my card on the 19th July at an engen one stop for the amount of R4150, on the 22nd at 03:00am a similar amount of R4179 went of my account that I know nothing about, I contacted the garage and they refuse to help me, I went to my branch and shockingly I was told that this has got nothing to do with the bank and that I must sort it out myself, I called the customer care and was told pretty much the same. I want that money reversed cause its mine, and I expect my bank that says how can we help you to actually help me, by no means can I afford to just throw R4179 in the water. Please can someone help me.</p>
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Good day Mr De Beer
Please be advised that your matter has been resolved and notification via SMS has been sent.
Kind regards
Nondi Tsholoba
Best regards,
Good day Mr De Beer
Please be advised that your matter has been resolved and notification via SMS has been sent.
Kind regards
Nondi Tsholoba
Best regards,
