CR
Candice R

1 reviews | Active since Oct 2019

11 Nov 2023, 13:22

Capitec *****

I received a suspicious call from a guy claiming to be from capitec ***** department. He got my cell nr from a capitec consultant cause no no no one has this cell nr... This nr I only use for capitec bank. My banking app sms is set on my banking inbox and not on my sms so I know this nr to be secure to only someone working at capitec.

I reported on the capitec Whatsapp ***** a Kimberly consultant that very snorting and in no need to help rep**** so what must be logged???

My personal details is being leaked and ***** department has no concern... My sister closed her capitec account just on Thursday and Boksburg Capitec was also rude and couldn't care that her account was debited unauthorized.

They just don't care who hacks their accounts and don't wanna help but they want you to bank with them. Clients personal details are just not important to them.

Don't bank with them... They unhelpful...don't care...

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Nov 2023, 17:07
Official
Good day Candice

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank