NS
Nthabiseng S

1 reviews | Active since Feb 2025

12 Feb 2025, 22:24

Capitec

Good day A very much disappointed with capite. Bank it shows that our money is not safe .I am furious on 2025/02/10 I had R860 in my stop order account the App was been updated by capitec the money was in my account in the morning. Around 14:00 I was at work trying to transfer the money in my main account when I open the App the money is gone when am trying to report the matter they say I must wait for 4 hours.when I went to the brach they told me the ***** department is busy with the matter then today they told me I can't be refunded

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Feb 2025, 07:19
Official
Good day Nthabiseng S. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.