CAPITEC: EXPERTS AT LOOSING LONG STANDING CLIENTS.

After my previous review, Capitec called me immediately and after that, it was the same old story. They asked me to go to the bank twice to submit the documents in person. Now I find out that they handed me to their ***** department!!!

Well done Capitec...after 11 years you finally did it. You drove a loyal client, who even got his sister to invest her R500k policy in your 5-year plan, to seek better service.

Go and look at my track record and tell me honestly if you care so little for an account like mine. Please don't call me again with stupid promises and the typical customer care speech.

I will also approach the ombudsman to address the ***** department issue.

Going forward, I will tell my story to all who want to listen, and when my sister's 5 years are up we will move the investment.

You don not deserve a client like me!!