1 reviews | Active since May 2016

21 May 2016, 16:34

Capitec employee theft

<p>I went to Capitec atm to withdraw money, it gave me a receipt saying technical problems . Did not recieve my money. Capitec said they are investigating....that was 3 weeks ago. If I contact them they say 2 weeks or 7 working days. The lady that I sent email regarding does not even reply me anymore. No one seems to know what is going on..lots of excuses but the problem does not get resolved. Client Care Admin Email: Ref***9 Incident ***5</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply26 May 2016, 07:51
Official

I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank