RM
Rudzani M

1 reviews | Active since Jan 2024

16 Jan 2024, 09:28

Capitec

Capitec just freeze my account without informing me it's been a months now they don't even bother to call me n infom me what's the matter now I am unable to use my capitec can u pls unfreeze my account pls I really want it back pls pls your are so bad you are not good at aatt all what kind of bank is this I don't understand it xem you just what ever you like at your time without telling us anything

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Replies (2)
Capitec Bank
Capitec Bank's reply16 Jan 2024, 09:34
Official
Good day Rudzani we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply18 Jan 2024, 08:33
Official
Good day Rudzani, 

Kindly be informed that this matter has been resolved and feedback has been provided to you via phone. Your complaint will now be closed in our space. 

Apologies for any inconvenience this matter has caused. 

Kind regards 
Capitec Bank

Best regards,