lM
lollie M
1 reviews | Active since Feb 2013
04 Apr 2026, 20:57
Capitec
Very bad service, i have a loan with capitec then i decide to transfer the money as was not debited on pay day, 31st march they debited i phoned them to refund coz i was already paid, today i received a msg that my account is no the arrears around 8 in the morning l called and even during the day still my account is not fixed they hav statement through their eyes but they asking same questions, i m so ****ed off about the service we giving us, you hold a phone more than 30min as if they help you
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Replies (2)
Capitec Bank's replyOfficial
04 Apr 2026, 22:38Good day Lollie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Apr 2026, 22:38
Official
Good day Lollie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
lM
lollie M's updateReviewer Update
07 Apr 2026, 11:28Good day
You are not taking us seriously as your client. Received a msg that you trying to get reached of me but no answer by that time my phone is in my hands my phone was not ringing, try to call yesterday, today my case is not resolved, guys you taking us like ****, if this case is not resolve by today will take further action how can my account been on arrears but it is paid, i made a transfer bank debited i ask for refund now is a big issue
You are not taking us seriously as your client. Received a msg that you trying to get reached of me but no answer by that time my phone is in my hands my phone was not ringing, try to call yesterday, today my case is not resolved, guys you taking us like ****, if this case is not resolve by today will take further action how can my account been on arrears but it is paid, i made a transfer bank debited i ask for refund now is a big issue
lM
lollie M's update07 Apr 2026, 11:28
Reviewer Update
Good day
You are not taking us seriously as your client. Received a msg that you trying to get reached of me but no answer by that time my phone is in my hands my phone was not ringing, try to call yesterday, today my case is not resolved, guys you taking us like ****, if this case is not resolve by today will take further action how can my account been on arrears but it is paid, i made a transfer bank debited i ask for refund now is a big issue
You are not taking us seriously as your client. Received a msg that you trying to get reached of me but no answer by that time my phone is in my hands my phone was not ringing, try to call yesterday, today my case is not resolved, guys you taking us like ****, if this case is not resolve by today will take further action how can my account been on arrears but it is paid, i made a transfer bank debited i ask for refund now is a big issue