AG
Anneke G
1 reviews | Active since Mar 2014
30 Apr 2026, 16:20
Capitec drops the ball on customer service
***** reporting on my account and it has been 7 months with no feedback and everytime I have to follow up and all they saying is that it has been escalated and it now has been 7 month and cannot give me anything than the escalation, it needs to be resolved and not escalate
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Capitec Bank's replyOfficial
30 Apr 2026, 16:36Good day Anneke.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Apr 2026, 16:36
Official
Good day Anneke.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank