1 reviews | Active since Apr 2017

24 Mar 2023, 22:32

Capitec Down

Pathetic service to be down for hours with no notice...Imagine standing at the shop for 30minutes+ doing your groceries just to be told that your card is declined/ insufficient funds/ incorrect pin...what an embarrassment I felt...I have been banking with Capitec for your years but I think it's time to jump ship.....This is not the 1st time I have experienced this but I stayed with this bank...Why do you always have issues on payday/??/ Please hire more experienced DEVS to do proper work next time!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Mar 2023, 06:05
Official
Good day Lindelwa 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank