LG
Lourens G

1 reviews | Active since Nov 2012

18 Jan 2023, 22:04

Capitec - DONT GIVE A DAMN ABOUT CUSTOMER SERVICE

Numerous occasions called call centre as both me and husband can't do funeral policy on the app.

Been promised we would be called back and to date ABSOLUTELY NO FEEDBACK

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Jan 2023, 22:06
Official
Good day Lourens 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank 
LG
Lourens G's update19 Jan 2023, 20:20
Reviewer Update
Lol. STILL NO call. How USELESS can a bank be? Or is it thr staff that's ***********???????