Capitec don’t care

It’s so said I finally got feedback from Capitec they refuse to refund me even if all the evidence is there and the security guy as my witness I’ve develop Capitec phobia all I can say to people who use capitec as the bank for they salary be careful The bank don’t have cameras at atm nor security If the atm is cloned they don’t care They know where my money went in but still cold not stop it the money pended from 16 untill 19 I guess I’ve lost 5k waiting for saps now to investigate Capitec advice me to write to ombudsman there is nothing they can do just like that Capitec promote cloning because they have the account details but refuse to investigate Because it shows card and pin was used