Capitec-DONT BANK WITH THEM!!!!!

Anyone that is considering using Capitec as your bank-DONT!!! Granted in the beginning I was in need of help and Capitec helped me but that's where it stopped. They are amazing at giving you service right in the beginning to get you as a customer but then you are stuck and they couldn't be bothered to assist you any further. I took out a credit card as I was in need of financial help, my pay date is the 25th of every month so I requested that I be debited on the 26th of every month to make sure that my salary cleared. I submitted 3 months bank statements and it so happened that I was paid earlier than the 25th due to pay day falling on the weekend. The Capitec system took this into account decided that they will debit me on the 22nd of every month. So every month the debit doesn't go through until the 25th. When I went into a branch to get the debit order date changed I was told it cannot be done because the system determines the debit order date. The consultant said that and I quote "Capitec wants to make sure they get their money first before other debits go off". This is totally ridiculous, Capitec are like scavengers for their money. So I let it go and adapted to Capitec's way of doing business instead of Capitec putting their customer first. But this morning was the last straw for me,it is the 12th of the month,nowhere near the 22nd and I HAVE BEEN DEBITED FOR December ALREADY!!! What gives Capitec the right to monitor my FNB account and debit whenever they see fit??????? I am still financially strapped and I work on a very tight budget every month but going forward I will struggle and not use my credit card at all until it is paid off and then I will close that account immediately. Banking with Capitec is not easier or better,they treat their customers like ********* that are going to run away with their money and I cannot wait to be rid of this. Lesson learned and I will tell anybody that listens my story and warn people to not bank with Capitec. I wont even bother going into a branch to try to sort this out because the consultants are no help what so ever,all they say is the system does everything and they cannot change it. Capitec go the extra mile to hook their customers but then its all downhill from their. I am utterl;y disgusted and I will never use a Capitec service again.