Capitec DONT bank better, DONT live better

If there is one thing I’ve learnt, its that Capitec has no compassion towards their clientele. Its their way, and their way only. They don’t care about hardships or struggles. They are fine, they have their jobs intact. They survived the pandemic. They are still surviving. What about their clients? H well, they don’t care. They services might be “affordable” but at what price? Their customer service… Now that is topic to go by. You know there is this other financial institution. Starts with F and ends with a B. (in some way) I think their colours are blue and yellow. Now that is an institution who cares about their clients. They will go above and beyond. They are just all about customer service and they value their customers. Unlike Capitec. Now value at all. I am really disappointed in the lack of empathy. And I hope other customers doesn’t experience this and just moves to another institution.