capitec doesnt reply to customers

i emailed years ago. i emailed again 19 august. still no reply regarding how to link my capitec account with paypal. what pathetic customer service. if they cant manage the workload then employ staff who either give a damn about having a job, appreciate having a job and employ unemployed who WANT to work.

and dont even dare tell me to phone customer care. i have a choce to use email and that is how capitec needs to respond.