AB
Akhona B

1 reviews | Active since Sept 2013

03 Nov 2017, 10:22

Capitec Doesn't cease to Disappoint me

I went to Capitec Bank Branch in Cape Town to change my debit order date because I will be changing Jobs this month(November 2017), but that was not successful, I was told i need a payslip, How am i supposed to get a payslip for a job that I'm only starting at mid-November. I just find it very unreasonable, I'm making arrangements so that my debit orders will not be returned and cause me unnecessary bank charges. I have never dodge my debits. Sigh

0
Replies (2)
Capitec Bank
Capitec Bank's reply14 Nov 2017, 07:57
Official

Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.

Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.

Thank you for your patience herein.

Complaint Management

***

Capitec Bank
Capitec Bank's reply17 Nov 2017, 13:37
Official

I acknowledge your posting, and have referred it to Nicole Valentine for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank