BM
Boipelo M

1 reviews | Active since Dec 2021

24 Dec 2021, 08:48

Capitec doesn't care about its clients

Bank account was blocked capitec promised to investigate and get back to me weeks later no response from them branch offer no assistance at all bleek Christmas for me

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Dec 2021, 08:54
Official
Good day Boipelo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply22 Feb 2022, 12:36
Official
Hi Boipelo 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank