NN
Neziswa N
1 reviews | Active since Oct 2016
31 Oct 2018, 19:20
Capitec doesn't care
If I could give capitec a negative star rating I would. I bank with capitec and my salary goes into this account, unfortunately I can't have access to credit facilities because they will not accept my payslip. This is made worse by terrible customer services which has been very dismissive. When people open capitec accounts I would suggest you take your payslip and see if this will be an issue in the future and save yourself the frustration and just don't choose them as your bank. Unfortunately I can't get credit facility from other banks because my salary goes into capitec. BOTTOM LINE Capitec has no interest in assisting it's clients
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Replies (2)Capitec Bank's replyOfficial
01 Nov 2018, 11:33I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply01 Nov 2018, 11:33
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
05 Nov 2018, 09:19Good day
Please note that we were unable to reach you on the contact details provided:
Contact: ***
Email: ***
Please contact me on ***, reference number: ***6.
Tando MfengwanaComplaint ManagementCapitec Bank
Please note that we were unable to reach you on the contact details provided:
Contact: ***
Email: ***
Please contact me on ***, reference number: ***6.
Tando MfengwanaComplaint ManagementCapitec Bank
Best regards,
Capitec Bank's reply05 Nov 2018, 09:19
Official
Good day
Please note that we were unable to reach you on the contact details provided:
Contact: ***
Email: ***
Please contact me on ***, reference number: ***6.
Tando MfengwanaComplaint ManagementCapitec Bank
Please note that we were unable to reach you on the contact details provided:
Contact: ***
Email: ***
Please contact me on ***, reference number: ***6.
Tando MfengwanaComplaint ManagementCapitec Bank
Best regards,
