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Neziswa N

1 reviews | Active since Oct 2016

31 Oct 2018, 19:20

Capitec doesn't care

If I could give capitec a negative star rating I would. I bank with capitec and my salary goes into this account, unfortunately I can't have access to credit facilities because they will not accept my payslip. This is made worse by terrible customer services which has been very dismissive. When people open capitec accounts I would suggest you take your payslip and see if this will be an issue in the future and save yourself the frustration and just don't choose them as your bank. Unfortunately I can't get credit facility from other banks because my salary goes into capitec. BOTTOM LINE Capitec has no interest in assisting it's clients

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Nov 2018, 11:33
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply05 Nov 2018, 09:19
Official
Good day

Please note that we were unable to reach you on the contact details provided:

Contact: ***
Email: ***

Please contact me on ***, reference number: ***6.

Tando MfengwanaComplaint ManagementCapitec Bank

Best regards,