NI
Nomhle I

1 reviews | Active since Apr 2017

03 Apr 2017, 16:00

Capitec doesn't want to help

<p>I made a payment erroneously into another account using cellphone banking. I called my bank hoping that they will reverse the funds in future when there's money in that account however,they refuse to be part of this. They referred me to police station or small claims court. I really don't know what to do because,I'm frustrated.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Apr 2017, 16:16
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank