MJ
Mark J
1 reviews | Active since Sept 2016
25 Sept 2019, 08:40
CAPITEC DOES NOT WANT TO GIVE MY SALARY
My salary was EFT'd into my account early Monday the 23rd. By Wednesday the 25th it was still not in my account while several colleagues at capitec received their money the same evening of the 23rd. I phoned customer care and spoke to m mabathoskosana who told me to email the POP to *** which I did. I am still waiting for capitec to contact me. I have mouths to feed and bills to pay while capitec doesn't care at all. Pathetic and *********** service.
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Replies (3)MJ
Mark J's updateReviewer Update
25 Sept 2019, 09:30I am still waiting to be contacted with an explanation and my money given to me.
MJ
Mark J's update25 Sept 2019, 09:30
Reviewer Update
I am still waiting to be contacted with an explanation and my money given to me.
Capitec Bank's replyOfficial
25 Sept 2019, 12:46I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply25 Sept 2019, 12:46
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
MJ
Mark J's updateReviewer Update
26 Sept 2019, 07:54Sorted out, Thank you. Hope it does not happen next month.
MJ
Mark J's update26 Sept 2019, 07:54
Reviewer Update
Sorted out, Thank you. Hope it does not happen next month.