JV
JANINE V

1 reviews | Active since Aug 2024

06 Aug 2024, 08:04

Capitec does not pay lotto winnings, PATHETIC!!!

Please note that the 72 hour turn around time is not adhered to when it comes to lotto winnings, it might be a small amount but you are taking R1.00 or R1.50 for every ticket, i've seen complaints on hello peter regarding this as well, where you would refer clients to the lotto operator. That's not on. Pay the small amount of my lotto winnings and you take it up with ITHUBA!!! This is not the 1st time, it happend to me twice now, Pay my lotto winnings.. really pathetic!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Aug 2024, 08:50
Official
Good day Janine Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank