GS
George S
1 reviews | Active since Jun 2010
30 Mar 2015, 16:17
capitec does not need Customers
I did an online transaction with an important service provider (to me) on 19-Mar-2015, using my capitec card. The elapsed duration is now 11 days! Despite the Service Provider's efforts to \bank"the transaction"
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Capitec Bank's replyOfficial
30 Mar 2015, 16:30Hello Technik,
Please accept our apologies for the poor service experience you had!
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
Capitec Bank's reply30 Mar 2015, 16:30
Official
Hello Technik,
Please accept our apologies for the poor service experience you had!
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,