Capitec does not listen to the client

I opened an ABSA Bank account so that my pay can became instantly available and I kept my Capitec Bank account for my debit orders. The Branch made me change the debit order from Capitec to ABSA, I did not want this because my money does not come in at the same time every month but the bank told me that it has to be done like this. So fine I allowed them, I then told the Clerk that I want the debit Order to come of the 29th of every month and he told me that it has to come of the day I get payed on the 25th.<br> <br> I told the clerk that I don't get payed on the same day or the same time I don't want the debit order on that day so the clerk activated it for the 25th. I told the clerk that I will not pay for any debit orders that does not go through due to the fact that the debit order was not activated the day I said.<br> <br> Now I found out for the past year because Capitec has been debiting my account before the money came's in I am paying a penalty fee from ABSA. I don't care what the policy is the debit order will be change to my Capitec account again and all the moneys that was taken from my ABSA account because of your stupidity will be payed back to me.