1 reviews | Active since Nov 2016

01 Apr 2017, 23:14

Capitec does not give a dam except making profit

<p>I made a loan last year June 2nd at Capitec, I have at 3 Capitec branches and spoke to around 10 people at at call centre , they are not willing to help their customers, I'm currently under debt review at the ndcrs but I don't have money left for living petrol etc please help, I think they give loans to easily without proper investigation when you can't pay or have trouble they just turn a blind eye, I'm sure they busy with reckless lending , I cancelled the debt review at NdC is also nonsense just like CAPITECS customer service</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Apr 2017, 08:51
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank