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Anmerie van der Berg

1 reviews | Active since May 2013

16 Feb 2020, 12:25

Capitec does not care...at all,not even a little bit!

I went to the Capitec atm and discovered that my account was frozen without warning.I phoned the customer care line and they proceeded to explain to my all the ways in which they are unable to help me.I went to the branch and they told me to phone in, I phoned in again 3 times and the consultant put the phone down in my ear after telling me that they cannot help me. I cannot draw my own money, I do not owe the bank any money.I need to buy diapers and cannot access my cash.This gives USELESS a brand new meaning, heartless, useless bank!Worst in the whole world!

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