MM
Moreseng M

1 reviews | Active since Sept 2021

27 Oct 2021, 20:28

Capitec does not care about their clients and treats them like *********

I posted last week about my account being suspended and guess what, it's still suspended. I have not received any help. I've been told lies and being fed empty promises. My business has stopped because of Capitec, I haven't paid my monthly commitments, school fees, rent all my essentials. All I'm being told by Capitec are lies. I don't know how many times I have been to the branch, they also cannot help. I honestly don't know what to do now but I feel Capitec doesn't care about it's clients and treats them like *********, my life is at a standstill because of Capitec. I can't do anything all my money is in my blocked account.

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Oct 2021, 06:02
Official
Good day Moreseng 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank