Capitec does not care
20 unauthorised transactions from Google Play store at R75 each went off on my account. I went to the branch and they said I have to replace my card at R70 and then to reverse each transaction it will cost me another R80 for each transaction.
No one could help me from the bank, who's supposed to protect our accounts if the bank cannot do that? what is the purpose of impementing online banking if you guys cannot protect your customers, not fair at all.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
29 Oct 2021, 08:49Good day Luyanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply29 Oct 2021, 08:49
Official
Good day Luyanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,