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jeandre M

1 reviews | Active since Jun 2018

03 Mar 2021, 08:22

Capitec does not authorize our payments

This morning I woke up with a message that said that I bought pizza in pinetown. Just take in mind that I live in Cape Town and the purchase was never authorized I am so angry now

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Replies (2)
Capitec Bank
Capitec Bank's reply03 Mar 2021, 09:26
Official
Good day Jeandre 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply04 Mar 2021, 13:50
Official
Good day Jeandre 

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank 

Best regards,