Capitec do your job Right

Made a loan with Capitec Near end of August 2023 Gerhardus willem Pietersen The laddy at the Desk who Helped met with my personal loan said the Debit order will go of end of September ,so the Debit order went of no problem My clear score Dropped 16 points and showed The Debit order failed in August month There was no Debit order in August month Bank statements as proof I contacted Capitec and emailed the proof ,so they said they made a fault on their side They said it was fixed, they contacted the Credit Berru So i looked and it wasn't fixed I went in to Capitec branch and they said they wil inform me ,im waiting for weeks now to fix their nonsense,,,if i email them again they dont Reply...if i go to the brach they can awnser me straight So Capitec what QUALIFICATIONS does your staff have I want this bull**** to be fixed, its for weeks now Do your Job Right from the beginning, and keep in touch with your clients, its not that hard but really simple as that