Capitec --do not take their funeral cover

Item: Capitec Bank
Rating: 1
Author: Sbu Z

*******Funeral Policy******CF***7

********My name is Andiswa -i have a funeral policy with Capitec for year-my father recently passed away earlier this month. I claimed at your branch and up to date i have not been payed.I been sent from pillar to post.I have sent all the relevant documents and i always get told that there is a missing part on the form.

I have not been able to travel and buy my father because of this.I am very angry with capitec

My number is ***

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

19 Nov 2021, 11:53

Good day Loti

Thank you for letting us know of your concern, and for your patience while we explore this matter.

We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply19 Nov 2021, 11:53

Official

Capitec Bank's replyOfficial

18 Feb 2022, 16:51

Hi Loti

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply18 Feb 2022, 16:51

Official