AB
Astrin B
1 reviews | Active since Mar 2018
14 Jan 2026, 11:00
CAPITEC DO NOT PAY OUT LOTTO WINNINGS.
I use the Capitec App to play lotto. Twice during 2025 i won with 3 numbers, which is not much but it is MY winning! Capitec never paid me my winning. Even if it is a mere R25 - it is MY WINNING. They should remove lotto from the app. My friend used the Nedbank app and within less than 2 weeks she got her R27 deposited into her account - which is awesome! Hats off to NEDBANK for not *****ing their client's winnings.
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Capitec Bank's replyOfficial
14 Jan 2026, 12:35Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply14 Jan 2026, 12:35
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.