GB
Glenn B

1 reviews | Active since Oct 2017

04 Jan 2023, 15:27

CAPITEC DO NOT CARE FOR CLIENTS SAFETY

Last week I was de*****ed out of R12250. 00 by a Capitec account holder. Although immediately after realizing Id been de*****ed I phoned the ***** department who told me there is nothing they can do without a case number. Well with the ineficiency of SAPS this took me 2 days. On sending through my affidavit with a case number I got a response from the bank telling me that they had just closed the recipients account. Well fat lot of help that was and for Capitec end of story. Never mind that that person needed to be Fica compliant and has a name and address I assume or is Fica another bull**** story to make you think your money and account is safe. Not the decency of a phone call or we will investigate your case, just sorry and goodbye, better luck next time. I dont recommend Capitec to anyone and as the Police Captain explained the majority of this type of ***** happens through Capitec Bank. Makes you think doesnt it.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Jan 2023, 18:37
Official
 Good day Glenn

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank