AP
Alec P
1 reviews | Active since Jan 2024
29 Jan 2024, 10:39
Capitec ***** Division Rule in favour of ********s
This bank ***** division is absolutely useless. Even if you report ***** on your account minutes after it happened with all the evidence and following their procedures. They take 3 weeks to respond and then you you are told that the matter was not reported in time...... NO Capitec this matter was reported in time your employees does not do their work when they are supposed to.
I really hope someone from head office will get in contact with me as this is absolutely pathetic, You have just lost another customer.
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
29 Jan 2024, 16:33Good day Alec
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jan 2024, 16:33
Official
Good day Alec
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
