JF
Jan F
1 reviews | Active since Jul 2021
20 Aug 2021, 20:01
Capitec dissapointment
This is my 3rd i find it neccessary to write something about Capitec Bank. My original complaint about a Telkom debit order is still not resolved. My last 3 emails to the same person went unanswered. In the meantime i had other queries regarding my debit card validity after 6 months in Canada. My stay is extended with 3 months. Also,my wife's mobile app cannot be activated and she gets no reply on requests to them. I have no more hope and trust in Capitec Bank.
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Capitec Bank's replyOfficial
20 Aug 2021, 20:04Good day Jan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply20 Aug 2021, 20:04
Official
Good day Jan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,