Capitec Disputing Debit orders without instruction from clients!

Capitec Bank has reversed a debit order as well as an online payment i made to my internet service provider WITHOUT any instruction from me. 1. If my internet had not been switched off I wouldn't even have known. Firstly on Twitter they stated that they were aware of this and resolving. They merely removed the "disputed" status from the debit orders but DID not return the money to my account. I then went and now disputed this so the funds could reflect again in my account and then i went online and PAID the service provider on 05/05/2022. On 07/05/2022 Capitec reversed the online payment, no funds into my account AGAIN. If you're banking with Capitec please double check your debit orders, also, I want my money!