Capitec Dishonesty at Atms

Good Day,

I have an account at Capitec Bank, on the 23rd June 2022 I sent myself a Cash Send of R300. I went to the ATM at China Mall (formerly Highgate) to withdraw it. At 1159am The Atm firstly diapensed R50 but the Atm slip showed that I received R100. I re-entered the Cash Send pin at the same Atm and it dispensed R200.

I immediately contacted the call centre to make them aware of the error and I was told they would investigate and get back to me in 7 days. 16 days later I received an sms stating that I received all the cash.

I an disgusted that Capitec is accusing me of being dishonest and I would like to take this matter as far as I could possibly take it. I will not be accused of being dishonest when their ****** atms do not work properly.

The reference number for my query was ***7.

Please advise what action I need to take to resolve this matter as I refuse to be called dishonest by these people.