Capitec disgusting service and ****s.

I am disgusted with Capitec. They were supposed to sort out something on my husbands credit over a year ago and they still have not done this, due to their incompetance we have lost out on a bond approval and a house. Do not go to capitec they are useless and do not know what they are doing. He was assured over and over again that the issue was rectified and that their legal department would phone him back and give him a letter, to this day he has not received a phone call or a letter.