EL
Elphranco L

1 reviews | Active since Oct 2018

18 Oct 2018, 11:53

Capitec discounts

They advertised a discount for Capitec Account holders for Greyhound bus tickets, tried buying the ticket online but the payment couldn't go through. I called Greyhound and I was advised to go to the nearest outlet, I tried Shoprite in Parow and there was no option for Capitec discounts. I changed to Checkers in N1 mall still the same story. Finally bought my ticket at Checkers using my Capitec card and there was still no discount, I paid the full price.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Oct 2018, 14:20
Official

I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,