H
Hlayisani

1 reviews | Active since Feb 2023

17 Jan 2025, 08:10

Capitec Disc Renewal Issue

I have renewed my disc using Capitec app, it’s been 5 days I have not received my disc and there is no communication from them. I called Capitec and I was told that they have been having issues with addresses that were captured on the system and they will escalate the issue, I must wait for SMS.

0
Replies (1)
Capitec Bank
Capitec Bank's reply17 Jan 2025, 08:46
Official
Good day Hlayisani, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.