RJ
Riedewaan J
1 reviews | Active since Sept 2018
14 May 2020, 13:11
capitec disappointment
I ussually love this bank and never have any issues, I have never thought about changing banks.but this past 2 weeks has been a nightmare. The only reason for this post is that I sent a complaint to an email address provided by one of the branches and I still haven't gotten any feedback.not a call not an email. Very disappointing
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Replies (2)
Capitec Bank's replyOfficial
14 May 2020, 14:59I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply14 May 2020, 14:59
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
25 May 2020, 13:24Good day
Feedback was provided to you telephonically.
The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided to you telephonically.
The complaint is closed.
Kind regards
Capitec Bank
Capitec Bank's reply25 May 2020, 13:24
Official
Good day
Feedback was provided to you telephonically.
The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided to you telephonically.
The complaint is closed.
Kind regards
Capitec Bank