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Marvin M
1 reviews | Active since Jun 2025
22 Jun 2025, 11:57
Capitec disappearing money
Money that I transfer into my main account keeps disappearing, I have spoken to multiple agents who cannot seem to figure out why that is. Instead they keep telling me wait and see, imagine that! We are to be worried about ****mers getting into our accounts when the bank itself is ****ming. The sad part is the organization itself is FAILING to help it's own client. I want my money back. What nonsense is it when money disappears from your bank account because of your bank!
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Replies (2)
Capitec Bank's replyOfficial
22 Jun 2025, 12:35Good day Marvin,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Jun 2025, 12:35
Official
Good day Marvin,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MM
Marvin M's updateReviewer Update
23 Jun 2025, 16:30Finally dealt with someone actually able to do their job. After having been given the run around I was contacted by Anel Kelly from Capitec who was able to resolve my issue that had a week turn around time in just a few hours. Thank you Anel for your prompt resolve!!
MM
Marvin M's update23 Jun 2025, 16:30
Reviewer Update
Finally dealt with someone actually able to do their job. After having been given the run around I was contacted by Anel Kelly from Capitec who was able to resolve my issue that had a week turn around time in just a few hours. Thank you Anel for your prompt resolve!!