KM
Kefilwe M

1 reviews | Active since Mar 2022

22 Mar 2022, 11:27

Capitec Deposit

I Deposited R4200 on a Capitec ATM to my account yesterday around 07h45 the transaction was canceled while the machine was counting my money and an error appeared after that I never received notification on my phone nor did the money return. Called the customer care and the gave me a reference,it's more than 24 hours later and I haven't reviecieved my money yet which I desperately need. The process is just taking too long for me

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Mar 2022, 12:31
Official
Good day  Kefilwe

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,