Capitec ***** Deportment Needs to Be improved

I had a bad experience at Capitec a client who’s using Capitec paid me into my Capitec account and Capitec put a hold on the money due suspected *****, even after verification with the client they still did not release the money, the client went in the bank for verification and confirm source of funds and they verified the everything but they still say 48hours, this is inconvenience, the consultant at ***** said their system do not allow them to remove the hold, this needs to change,