MM
Makhaola M

1 reviews | Active since Dec 2021

15 Dec 2021, 12:55

Capitec de*****ing me

I'm a Capitec client and money was deposited into my account 7 working days ago . To date,I've submitted all proof of payment from Old Mutual for the 140 000 rands,and yet Capitec say that "they can't find the money "

0
Replies (3)
Capitec Bank
Capitec Bank's reply15 Dec 2021, 12:57
Official
Good day Makhaola

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank

Best regards,

MM
Makhaola M's update15 Dec 2021, 13:23
Reviewer Update
I've been waiting for 7 damn days and you are telling me to wait another day .
Here's my ref number ***7 and I'm about to get on Twitter and Facebook regarding this *****
Capitec Bank
Capitec Bank's reply21 Feb 2022, 10:49
Official
Hi Makhaola 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Best regards,