1 reviews | Active since Sept 2023
Capitec deducts money ********ly from their customers.
Capitec bank deducted and withheld funds from me without permission or without informing me of the reason. I reported a suspicious payment into my account at the Woodlands Branch and then the bank put some of my funds on hold and later another amount disappeared From my account. I tried to call their help line which is absolutely useless, I went to the branch 3 times to try and resolve the matter where I spent 2 hours and 20 minutes the last time. I sent 2 emails to the ***** unit and customer care stating my case and alerting the bank to a possible **** but to no avail. Then they went and deducted another amount from my account without my consent and refuses to pay it back. I will never again bank with them again
