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christo P
1 reviews | Active since Nov 2017
12 Dec 2018, 12:27
Capitec Deduction Issue
I tried to buy R60 Vodacom airtime through the mobile banking app of Capitec, the R60 was deducted but i did not recieve the R60 Vodacom airtime. Than I proceeded to buy R60 airtime again. And this time it worked. So I have spend R120 for R60 airtime. I want my R60 back or they must give me the R60 airtime of my first attempt
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Capitec Bank's replyOfficial
12 Dec 2018, 13:47I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply12 Dec 2018, 13:47
Official
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,