T
Thembisa

1 reviews | Active since Apr 2026

26 Apr 2026, 04:25

Capitec declined my ...

Capitec declined my claim because of my daughter answered my phone

0
Replies (3)
Capitec Bank
Capitec Bank's reply26 Apr 2026, 06:10
Official
Hello , you are through to Precious R, Please allow me a few minutes to fami****ise myself with your query.

Best regards,

Capitec Bank
Capitec Bank's reply26 Apr 2026, 06:12
Official
Thank you for holding. I sincerely apologize for the loss of your loved one and for the fact that the claim has been denied. I understand how frustrating that can be. Did you received an email declining the claim?

Best regards,

T
Thembisa's update26 Apr 2026, 09:52
Reviewer Update
Yes I did I received an email