Capitec Decides What You Can Do or Not Do With Your Money

I contacted Capitec to sort out a problem with my card. I am running ads on Facebook for my business. Since last year, I never had any issues paying for the ads with my card until recently. So recently, my payment has been declined by Facebook and my ads stopped. This means that my business lost its exposure because it is not being advertised anymore. When I contacted Capitec, they had no idea what was going on. They can see that the transaction failed, but they couldn't say why. Eventually after investigation,, they found that my card is not "permitted" to make transactions. I even got asked whether or not Facebook is a trusted website.

Let me say this. Facebook is more trusted than Capitec. Capitec started secretly charging for every online transaction or international transaction after Covid hit. And since I do a lot of international purchases, I find myself paying a lot more on transactions now. This was never a thing when I opened a Capitec account and I have been a Capitec member for a long time now. And to add, I have online transactions enabled on my card. So to me, this says that I have given permission to do an online purchase, but still I am being told that I am not permitted? Please explain to me how the hell does this makes sense? It's my account, it's my card. SO who gave Capitec the authority to decide what is permitted and not permitted with my card? It's not like I am doing something *******. I just want to pay for my ads.

Please, I want a resolve for this as soon as possible. My business is at a standstill now.